Big Shot Games earns a D grade from SweepsGuard. Independent review of Big Shot Games: payouts, complaints, bonuses — and is it legit?
SweepsGuard Grade: D.
SweepsGuard grades Big Shot Games a D based on its complaint and payout history — a below-average grade, so play cautiously and review its complaint history first. Always read its official sweepstakes rules and play responsibly.
Overview Big Shot Games is a dual-currency sweepstakes casino. Player sentiment is poor, driven primarily by serious redemption-reliability problems, and the site also carries an account purchase restriction. Player Reception Big Shot Games holds a 1.9 rating on Trustpilot, with the large majority of reviews at one star. Player feedback describes significant delays in receiving redemptions — in some cases weeks or months — alongside customer support that is frequently characterized as unhelpful or unresponsive. Strengths A functioning game library on a standard dual-currency model. Major Issues Purchases are blocked above a low Sweeps Coins balance, restricting how players can top up and mirroring trap-style mechanics seen elsewhere in the category. Customer support is widely described as unhelpful or unresponsive when players raise problems. Critical Issues A consistent pattern of redemption delays, with players reporting waits of weeks to months to receive winnings and, in some cases, no payment at all. Timely payment of legitimate redemptions is the most basic obligation of a sweepstakes operator, and the volume of reports here points to a systemic failure rather than isolated incidents. Track Record The weight of player feedback points to persistent redemption problems over time. No formal mediation case has been filed with SweepsGuard to date, but the public record is strongly negative. SweepsGuard Status This is not a casino we currently recommend. The grade reflects a systemic redemption-reliability problem and poor support, held at this level pending further review; sustained evidence of non-payment would warrant a failing grade. Consistently paying redemptions on time and removing the purchase restriction would be required to support any improvement.
Big Shot Games holds a D grade from SweepsGuard as of Jun 20, 2026.
If you have a payout, redemption, or account issue with Big Shot Games, you can file a complaint through SweepsGuard's free complaint mediation. Submit the details and SweepsGuard will attempt to mediate with the operator on your behalf.
Yes — no purchase is ever necessary. You can request Sweeps Coins from Big Shot Games by free mail-in entry (AMOE), about 3 SC per envelope. Our AMOE guide has the exact template, envelope specs, and mailing address.